Privacy policy

Privacy Policy

At socalhotsauce.com (the “Site” or “we”), your privacy is important to us. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our Site.

1. Information We Collect

Device Information
We automatically collect information about your device and how you interact with our Site, including:

  • Browser type and version

  • IP address and time zone

  • Cookies and other tracking information

  • Pages you view, search terms, and interactions

Purpose: To ensure the Site works correctly, improve your browsing experience, and analyze Site usage.

Order Information
When you make a purchase, we collect information necessary to fulfill your order, including:

  • Name, billing and shipping address

  • Payment details (credit card, PayPal, etc.)

  • Email and phone number

Purpose: To process and ship orders, provide confirmations, communicate about your purchase, prevent fraud, and, if you’ve opted in, share information about promotions or products.

Customer Support Information
If you contact us for help, we may collect additional information to assist you.

How We Collect Information

  • Automatically via cookies, log files, web beacons, and similar technologies

  • Directly from you when you make a purchase or contact us

Who We Share With
We may share your information with trusted service providers who help us operate our business, including:

  • Shopify (our e-commerce platform)

  • Payment processors

  • Shipping and fulfillment services

  • Customer support platforms

We may also share information as required by law or to protect our rights.

2. Cookies and Tracking

Cookies are small files stored on your device to improve your browsing experience. We use cookies for:

  • Site functionality (cart, login, checkout)

  • Analytics and performance tracking

  • Advertising and marketing

Managing Cookies: You can control cookies through your browser settings, but blocking cookies may affect Site functionality. More info: www.allaboutcookies.org.

3. Behavioral Advertising

We may use your information to provide targeted ads or marketing communications. You can opt out of these services:

4. Minors

Our Site is not intended for children under 13. We do not knowingly collect information from children. If you believe your child has provided us with personal information, contact us to request deletion.

5. Your Rights

If you are a California resident, you may request access to your personal information, request deletion, or opt out of the sale of your personal information. We do not sell personal information of minors under 16 without parental consent.

To exercise these rights, contact us using the information below.

6. Data Retention

We keep your information as long as necessary to fulfill orders and legal obligations, or until you request deletion.

7. Changes to this Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. The “Last Updated” date indicates the most recent revision.

8. Contact Us

If you have questions, concerns, or complaints:

Email: hello@socalhotsauce.com

Mail: SoCal Hot Sauce, 7900 McCloud Rd, Suite 400, Greensboro, NC 27409, USA

Last Updated: September 1, 2025